Alternative Dispute Resolution

In case of a dispute, we inform that the consumer can appeal to one of the Alternative Dispute Resolution bodies listed at the Portal do Consumidor, on the website, or to one of the bodies listed on the European Commission's Online Dispute Resolution website at

Alternative Dispute Resolution bodies:

CNIACC - Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
Competência genérica
E-mail: [email protected]

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