The access and use of this platform and its respective available products and services are subject to the conditions shown on this page. By using this platform, you are agreeing to its conditions of use, which may be updated occasionally. We advise regularly accessing this page to stay informed of any alterations that may have been made. Access to the platform is given on a temporary basis, and we reserve the right to withdraw or change services without prior notice. We cannot be held responsible if, for whatever reason, the platform becomes unavailable for a certain time period. Occasionally we may restrict access to certain parts of the platform. PROZIS is not to be held responsible for any damages or losses that may result from the use of any information contained in this platform. Certain hyperlinks redirect the user to external websites belonging to partners of PROZIS. By clicking on such links, the user will be leaving the PROZIS GO platform. As these external websites are beyond our control, we do not accept any responsibility for material present on these sites.
What information do we collect?
The PROZIS GO platform collects the customer's name, telephone number, residence address, e-mail address and age, for use in marketing campaigns, giveaways and newsletters. Via the PROZIS GO modules that you use, information from devices (e.g.: NEO SMART SCALE - body weight, level of activity, body mass index, etc.), information about user behaviour and preferences (e.g.: diet, target weight, nutritionist, gender, photo, etc.) and information about health (e.g.: total, HDL and LDL cholesterol levels, arterial pressure, etc.) are also collected. Lastly, we may collect further information regarding the user experience of PROZIS GO and its respective devices, with the objective to improve our service.
What is the collected information used for?
The collected data allows us to notify all of the platform's users regarding important alterations of the functions of PROZIS GO, conduct surveys and obtain information for statistics purposes. We may also periodically send information regarding products and services, campaigns, promotions and special offers via e-mail. If you do not wish to be contacted for such ends, you will be able to cancel your newsletter subscription in your personal account. PROZIS pledges to protect customer information and to never make it available to any third parties.
Updating user information
If you wish to verify the information submitted to PROZIS GO, you can do this inside your personal account. Make sure to keep your account login credentials secure, since all actions or requests made from your account will be at your own responsibility.
INFORMATION CORRECTNESS, COMPLETENESS AND TIMELINESS
We cannot be held responsible if the information made available via PROZIS GO is inaccurate, incomplete or not up to date. PROZIS GO material is only provided as general information, and should not be trusted or used as a sole base for making decisions without consulting primary information sources that are more precise, complete or timely. Any dependence of the material on this platform is at your own risk. PROZIS GO may contain certain historical information. As this information is historical, it cannot be considered current and is only provided for reference purposes. We reserve the right to modify the content of this platform at any given time, but are not obliged to update any information on PROZIS GO. You hereby agree that it is your responsibility to monitor changes on PROZIS GO.
SERVICE AND PRICE MODIFICATIONS
We reserve the right to alter or interrupt the service (or any part or content) at any time and without prior warning. We cannot be held responsible by any user or third party for any alteration, price change, or service suspension or discontinuation.
We may provide access to third-party tools that we are unable to monitor and of which we cannot control access. You acknowledge and agree that we provide access to such tools 'as they are' and 'as available', without guarantees, representations or any kind of conditions, and without any endorsement. Any use of the optional tools provided through PROZIS GO is at your own responsibility and risk, and you should ensure that you are familiar with the meanings of the terms under which these tools are provided by the respective external provider(s). In the future, we may also offer new services and/or resources via PROZIS GO. Such new resources and/or services are also to be considered subject to these service terms.
ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information may be made available on PROZIS GO that contains typographical errors, inaccuracies or omissions, possibly related to product descriptions, prices, promotions, offers, product shipping costs, delivery deadlines, and availability. We reserve the right to correct any kind of errors, inaccuracies or omissions, and to alter or update information or cancel orders in the event that any information in the service or any related website turns out to be inaccurate, at any time and without prior notice (that includes after your order has been sent). We do not have any obligation to update, alter or clarify information found in the service or any related website, including but not limited to price information, except when this is demanded by law. No specified update or update date applicable to the service or any related site is to be used to indicate that all information on the service or any related site has been modified or updated.
In addition to other prohibitions as established in the Terms of Service, you are not allowed to use PROZIS GO or its contents: (a) for any unlawful purpose; (b) to request others to commit or take part in unlawful acts; (c) to violate any local, international, national, federal or statal regulations, laws or legal orders; (d) to infringe or violate intellectual property rights belonging to us or to other parties; (e) to harass, abuse, insult, harm, defame, slander, discredit, intimidate or discriminate based on gender, sexual preference, religion, ethnicity, race, age, national origin or deficiency; (f) for sending false or misleading information; (g) to carry or transmit viruses or any other kind of malign code that is or may be used in any way that affects the functioning or operationality of the service or any related website, other websites, or the internet in general; (h) for obtaining or tracking personal information belonging to others; (i) for spamming, phishing, pharming, pretexting, spidering, crawling or scraping; (j) for any immoral or obscene purpose; or (k) to interfere or bypass the security measures of the service or any related website, other websites, or the internet in general. We reserve the right to cease the use of the service or any related website due to any kind of violation as described above.
PROZIS uses one of the most secure online systems in existence, and is constantly improving its software in order to provide the highest possible security to its customers. We use a server certificate, also known as a digital certificate that protects our identity, as well as SSL (Secure Sockets Layer) encryption of the data that is transmitted.
INTELLECTUAL PROPERTY AND CONTENT
All of the software's intellectual property rights, as well as the content available via PROZIS GO, are property of PROZIS and licensed and protected by laws and treaties all over the world. All of these rights are reserved to PROZIS and its suppliers. The users only allowed to save, print or present PROZIS GO content for personal use. The publication, manipulation, distribution or reproduction in any format of any PROZIS GO content, as well as the linking of any PROZIS GO content to any business or company, is prohibited.
SUGGESTIONS AND COMPLAINTS
The opinions of our users are very important to us, since they allow us to improve the service we provide. Therefore, if for any reason our users are not satisfied with the service, or would like to suggest an improvement, we appreciate them taking the time to make us aware of the situation by sending a message to our customer support team.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
We make no warranty or representation that the use of our service will be uninterrupted, timely, secure or free from errors. We do not guarantee that the results that may be obtained via the use of the service are accurate or trustworthy. You agree that the service may be unavailable for indefinite time periods from time to time, and that the service may be cancelled at any time without prior notice. You explicitly agree that the use of the service, or the impossibility to use the service, is solely your own responsibility. Unless expressly stated by us, the service, along with all products and services that it provides, is to be used by you 'as it is' and 'as available', without any representation, warranty or other explicit or implicit conditions including all implicit warranties or conditions for sale, commercial quality, adequacy for a specific product, durability, title and non-infringement. In no case whatsoever can the entire administration, directors, employees, affiliates, agents, contractees, trainees, suppliers, service providers or licensors be held responsible for any damage, loss, claim, or any direct or indirect, incidental, punitive or special action, or any kind of damage, including but not limited to loss of profit, loss of revenue, loss of savings, data loss, substitution costs or similar types of damage, based on contract, civil liability (including negligence), objective or any other kind of liability, resulting from the use of any service or product acquired by use of the service, or for any other claim in any other way related to the use of the service or any product, including errors or omissions in any content, or any loss or damage incurred as a result from the use of the service or any content or product that has been published, transmitted or made available through the service, even when warned of this possibility. Because certain countries, states or jurisdictions do not allow the exclusion or limitation of responsibility for consequent or incidental damage, it is essential that our responsibility is to be limited as far as allowed by law in these countries, states or jurisdictions.
You agree to indemnify, defend and exclude PROZIS and its subsidiaries, affiliates, partners, directors, agents, contractees, licensors, service providers, subcontractees, suppliers, trainees and employees from any claims, including legal fees, made by any third party due to or resulting from the violation of the Terms of Service, or of the reference documents included herein, or the violation of any law or rights of a third party.
In the event that any of the clauses in these Terms of Service is determined to be unlawful, void or unenforceable, the clause in question should be enforced to the maximum extent allowed by the law in force, and the part which is deemed unenforceable will be considered separate from these Terms. Such a determination will not affect the validity and enforceability of any of the remaining clauses.
The obligations and liabilities of the parties, that are incurred before the termination date, will remain intact after cessation of this agreement for all purposes. These Terms of Service are in force unless they are closed by you or by us. These Terms of Service can be revoked at any time by notifying us you do not wish to use our Services anymore, or whenever you cease to use our platform. If, solely based on our judgment, you fail to do comply with any term or provision in these Terms of Service, or if we suspect that that may be the case, we also are empowered to revoke this contract at any time without prior notice. If that happens, you will continue to be liable for all the monetary amounts due until the termination date, and/or we can deny you access to our Service (or any of its parts).
The fact that we do not exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any operational rules or policies published by us with regard to the Service, constitute the entire agreement and understanding between you and Prozis, and govern your use of the Service, thereby replacing any previous or current agreements, communications and proposals between you and Prozis, whether in oral or written form (including but not limited to any previous versions of the Terms of Service). Any ambiguity in the interpretation of these Terms of Service should not be interpreted against the redacting part.
These Terms of Service and any separate agreements by which we offer Services are governed and interpreted according to Portuguese law.
ALTERATIONS OF THE TERMS OF SERVICE
You can obtain the most up-to-date version of the Terms of Service on this page at any time. We reserve the right, at our sole discretion, to update, alter or replace any part of these Terms of Service as we proceed to the updating and changing of PROZIS GO. It is your responsibility to periodically access our platform to inform yourself of any changes. Your continued use of the platform or your access to our website or Service after the publication of any changes to these Terms of Service, will be considered acceptance of these changes.