Shipping


DELIVERY DEADLINES

DHL and UPS
These shipping companies provide a 24 hour delivery service for every order placed before 12 pm, except in areas significantly distanced from the delivery centers. In such cases, delivery is made within 48 hours.

UPS48/96H
Transit times of this service depends on the addressee's address. If you want to know the transit times for your address, please, check the shipping company website through the link below.
The following data about the sender will be needed so as to know the transit times:

Country: Portugal
City Name: Póvoa de Lanhoso
Post Code: 4830-345

http://wwwapps.ups.com/maps_europe/results?loc=en_GB

ATTENTION: Carriers will only delivery on working days. You cannot select a specific delivery time.

Delivery times are indicative, and are therefore considered valid when there is no physical or structural impediment to delivery, such as: incorrect delivery address or forces beyond our control.


DELIVERY METHOD

Once your order has been dispatched, you will receive a carrier tracking number by email (e.g. 1z5f34660441347217). You can use this number to track your order.

Your order will be delivered by a carrier to the indicated address.
If your products are not delivered within the deadline or if there is a problem, please contact us immediately.



SHIPPING COSTS

Shipping costs are automatically calculated by our system when you're making your order. You must be a registered customer.

The shipping costs depend on:

  • The weight of the package ordered;
  • The delivery address;
  • The order's subtotal value.

The shipping costs are updated as you add items to the shopping cart.


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